We become what we tolerate. We encourage what we allow.

Core Value Health and Safety

Safety is paramount in everything we do.

Health and Safety

Observable Operating Norms

What we always expect to observe:

  • Turn up fit for work
  • Take all measures required to perform your task safely
  • Finish your shift as healthy as you started it

What we never expect to observe:

  • Breaking of rules and procedures
  • Turning a blind eye and not speaking up
  • “She’ll be right, mate” attitude

Core Value Integrity

Easy to work with.

Integrity

Observable Operating Norms

What we always expect to observe:

  • Do what we say, even when we know no one is looking
  • Honesty; stand up for what is just and good
  • Under promise, over deliver

What we never expect to observe:

  • Lying
  • Telling people what they want to hear
  • Using actions and words that may mislead others for personal gain

Core Value Respect

Appreciation and acknowledgement of each other’s similarities and differences.

Respect

Observable Operating Norms

What we always expect to observe:

  • The “no asshole” rule
  • Treat company assets and money as your own
  • Fair go to all

What we never expect to observe:

  • Self-centred, selfish behaviour
  • Chinese whispers
  • Vilification of any type

Core Value Teamwork

Through collaboration, we shall succeed.

Teamwork

Observable Operating Norms

What we always expect to observe:

  • Giving someone a hand when they are down
  • Asking for help when needed
  • Team before self

What we never expect to observe:

  • Unwillingness to share
  • Putting yourself before the team
  • Creating silos

Core Value Quality

Right first time, every time.

Quality

Observable Operating Norms

What we always expect to observe:

  • Drawings, specifications and best practices to be followed at all times
  • Always complete tasks in a professional manner
  • Continual improvement - always strive to do better

What we never expect to observe:

  • Near enough is good enough
  • “She’ll be right, mate” attitude
  • Not delivering works to a high standard or specification

Core Value Communication

Seeing people doing the right thing and telling them.

Communication

Observable Operating Norms

What we always expect to observe:

  • Honest, open conversations
  • Willingness to give and receive negative and positive feedback
  • Ability to actively listen

What we never expect to observe:

  • “It’s got nothing to do with me” attitude
  • Being closed to alternate and new thinking/ideas
  • Unwillingness / Not speaking up