We become what we tolerate. We encourage what we allow.
Core Value Health and Safety
Safety is paramount in everything we do.
Observable Operating Norms
What we always expect to observe:
- Turn up fit for work
- Take all measures required to perform your task safely
- Finish your shift as healthy as you started it
What we never expect to observe:
- Breaking of rules and procedures
- Turning a blind eye and not speaking up
- “She’ll be right, mate” attitude
Core Value Integrity
Easy to work with.
Observable Operating Norms
What we always expect to observe:
- Do what we say, even when we know no one is looking
- Honesty; stand up for what is just and good
- Under promise, over deliver
What we never expect to observe:
- Lying
- Telling people what they want to hear
- Using actions and words that may mislead others for personal gain
Core Value Respect
Appreciation and acknowledgement of each other’s similarities and differences.
Observable Operating Norms
What we always expect to observe:
- The “no asshole” rule
- Treat company assets and money as your own
- Fair go to all
What we never expect to observe:
- Self-centred, selfish behaviour
- Chinese whispers
- Vilification of any type
Core Value Teamwork
Through collaboration, we shall succeed.
Observable Operating Norms
What we always expect to observe:
- Giving someone a hand when they are down
- Asking for help when needed
- Team before self
What we never expect to observe:
- Unwillingness to share
- Putting yourself before the team
- Creating silos
Core Value Quality
Right first time, every time.
Observable Operating Norms
What we always expect to observe:
- Drawings, specifications and best practices to be followed at all times
- Always complete tasks in a professional manner
- Continual improvement - always strive to do better
What we never expect to observe:
- Near enough is good enough
- “She’ll be right, mate” attitude
- Not delivering works to a high standard or specification
Core Value Communication
Seeing people doing the right thing and telling them.
Observable Operating Norms
What we always expect to observe:
- Honest, open conversations
- Willingness to give and receive negative and positive feedback
- Ability to actively listen
What we never expect to observe:
- “It’s got nothing to do with me” attitude
- Being closed to alternate and new thinking/ideas
- Unwillingness / Not speaking up
